Porta Potty Rental FAQ: Richmond, KY

Same-day delivery works when a unit and a truck near you are both free. Call by late morning for the best odds. You get a yes or a next-morning time before you hang up.

Two or three business days is ideal and keeps rush charges off the quote. Restroom trailers need about a week. Large orders of 20 or more units need several weeks.

Drivers run Monday through Saturday. Sunday delivery is rare and carries an extra driver charge. Most weekend events get a Thursday or Friday drop.

Arrival windows are a few hours wide, so the unit is set the business day before. That way it is stocked and checked before guests arrive, with no truck on the lawn mid-party.

Deliveries run about 7 am to 5 pm. The driver calls about 30 minutes ahead. Ask for a morning drop in your order notes if timing matters.

Pickup is the next business day. Same-night or Sunday pickup can be arranged for a driver charge when a park or venue requires it.

Call or text for pickup. Billing stops the day you ask. Units on monthly rentals are not picked up automatically unless you set an end date when booking.

Call the office and it is flagged for the next route. Keep cars and trailers clear of the unit so the driver can reach it.

Nobody needs to be there if the spot is open and marked. The driver texts a photo once the unit is set.

Call with your name or invoice number. The office checks with the driver and texts you a time.

Backyards work when the path is at least 4 feet wide and fairly level. An empty standard unit is light enough for two people to walk it in on a dolly.

The unit must sit level so the door closes and the tank does not slosh. Firm grass, gravel, dirt and concrete are all fine.

Tell us about gate codes, locked gates, low wires, tree limbs, dogs, soft ground and steep drives. Blocked access can mean a return trip charge.

Text a map pin or GPS coordinates, plus a photo of the spot. On rural roads, ask the driver to call for directions near the turn.

Each door latch takes a padlock or zip tie. Remove your lock before pickup. A combination lock can be added for public spots.

Units on open hilltops and fields can be staked to the ground. Ask for stakes when you book.

Street placement in Richmond needs City permission first. Call City Hall at 859-623-1000. Driveways and yards need no permit in most cases.

A seat over the holding tank, a urinal, toilet paper, hand sanitizer, a vent and a locking door. No sink and no light.

Units arrive stocked. Monthly rentals are restocked at every weekly service. Bring a spare roll for long events if you like.

Event units are newer shells kept for private parties and weddings. Jobsite units are built tough for weekly service on construction sites. Both are cleaned and sanitized before delivery.

A unit with its own fresh-water tank and a foot-pump flush, usually with a sink and mirror. It needs no hookups.

Sink units have a foot-pump sink, soap and paper towels inside a standard unit. They suit small crews and casual parties.

An accessible unit is about 7.5 feet square with a ground-level floor, grab bars and room to turn a wheelchair. A standard unit is about 4 feet square.

A trailer needs a garden hose and a standard outlet within about 100 feet. Without them we bring a fresh-water tank and a generator.

Standard units do not. Add a battery puck light for night use. Restroom trailers have lights built in.

Trailer-mounted units tow behind a work truck for pipeline, fence and road crews.

Once a week. The tech pumps the tank, scrubs the inside, adds deodorizer and restocks paper and sanitizer.

Twice-weekly service is available for big crews, summer heat or heavy use, for an added visit charge.

Multi-day events can add a cleaning visit each night after closing. It is priced per visit.

Pump-outs for customer-owned units are priced per visit by tank size. Call with the address and how many units.

One-time RV and camper tank pump-outs are quoted by gallons and whether it is black or gray water.

It is a deodorizer that masks odor and slows bacteria. It is added fresh at every service.

Waste is hauled to an approved treatment site, as Kentucky regulation 902 KAR 10:170 requires for portable toilet septage.

Tanks can freeze when nights fall below 32°F, mostly December through February in Richmond. Winter service adds antifreeze.

Price depends on drive distance and route. The full address avoids a quote for the wrong town.

Event prices include delivery and pickup. Monthly rentals list one delivery and pickup charge on the first invoice.

Monthly rentals bill every 4 weeks. Each cycle renews until you call for pickup.

Ask for the short-term rate. Very short non-event needs, like a septic repair, can often be billed as an event period instead of a 28-day cycle.

Keeping one unit on a 28-day rental with weekly service costs much less than four separate event deliveries a month.

By debit or credit card over the phone or through the secure link on your invoice. Approved businesses can use net-30 terms.

Forward the quote and the payer can call with a card. The billing address can differ from the site address.

The invoice arrives by text and email. Open it, scroll to the bottom, type your name and sign with your finger. Check spam if the email does not show up.

Quotes stay good for 2 days, but units are only held once booked. Busy weekends sell out fast, and you can cancel within the policy window.

Cancel at least 1 business day before delivery for a full refund. Later cancellations may be charged the delivery cost.

Five units for a 5-hour reception with a bar: 3 for the guests, 1 for length and 1 for alcohol. Or a 4-stall restroom trailer.

Hosts often rent 1 unit for 30 to 50 guests to keep people out of the house and to protect a septic system.

Units can be added up to a few days before the event when inventory allows.

These are common. Ask for a day-before drop, an accessible unit and a hand wash station.

Church picnics, revivals and outdoor services get a Friday drop and Monday pickup. Churches with weekly outdoor events save with a 28-day rental.

Large orders get a set delivery plan, a service schedule and a written quote. Call several weeks ahead.

OSHA 29 CFR 1926.51 requires toilets on construction sites: 1 for 20 or fewer workers and 1 seat plus 1 urinal per 40 workers above that.

At least 5% of units in each cluster, and never fewer than 1, under the 2010 ADA Standards section 213.2.

Events in public spaces and parades need a City of Richmond Events and Parade Permit. Confirm restroom expectations with the city when you apply.

Some HOAs limit how long a unit can stand in view. Check your covenants and ask for a spot behind the garage or fence.

Renters pay for damage beyond normal use, such as fire, tipping, vandalism or vehicle strikes. Lock units in public places.

Drivers stay on firm surfaces where they can. Soft lawns after rain may rut. Point out pavers and septic lids when booking.